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Technical Support

Terrier Technologies is committed to ensuring customer satisfaction. Providing excellent technical support plays a key role in achieving this objective.

Documentation and software

See our downloads page for software updates.
See our documentation page for help sheets and other documentation.

Live technical support

Technical support for CLERK is available via both email and telephone. When contacting us by telephone, please have your CLERK license number ready.

  • Email us at
  • NEW! Submit a support ticket.
  • Phone us toll-free at 1-888-822-3669.

User forums

We host an online forum for CLERK users.

Our staff actively participate in the forum. If you have suggestions for future versions of CLERK (or wish to see what is in the 'pipeline'), this is a good place to look.

Access to some forum topics requires registration. Registration is free and open to all CLERK users or potential users. The 'Department' field must be completed when registering.

Registered users may choose to be alerted via email when a new topic is posted in a particular forum. In this way, you can be notified of bug fixes or beta software.

Related information

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